The challenge
Fulfilment without clarity
Before moving its fulfilment operation to Uppfylla, Wingman of the Road had experienced inconsistencies between expected charges and invoice information, courier prices that could change without a clear explanation, and communication that was not as straightforward as the team needed.
This made it harder to understand the true cost of fulfilling each order and created avoidable administration whenever a discrepancy or delivery issue needed resolving.
The solution
A straightforward 3PL partnership
Uppfylla now manages the physical fulfilment of Wingman's orders. Products are received into our UK fulfilment centre, stored securely until required and prepared for dispatch as customer orders arrive.
We ship orders worldwide using established, trusted courier networks, while communicating service options and charges clearly. If an unusual destination, delivery query or courier issue arises, our team works openly with Wingman to find the most appropriate solution.